GENERAL

Your car hire is reserved by us in good faith with our supplier ( So you have no contract with Happyguest Lda, who act as your booking agent only) we accept no liability for non supply of booked cars nor do we take responsibility for you complying with any of our suppliers requirements. In particular any driving convictions and points or medical conditions affecting your driving should be declared to avoid problems when you collect the car.

Please be aware that until you arrive in Portugal , Pay, Provide the required  deposit , documents etc, confirm your details &  both our supplier and you sign your hire contract - NO CONTRACT EXISTS

We can only deliver cars in the Algarve and Lisbon, Portugal and Cartaya and Islantilla, Spain.
Besides the international airports of Faro and Lisbon we can deliver cars at your hotel or resort upon request and subjected to a small surcharge. * Usually FREE to  Happyguest Lda Clients for hires of 7 days or more *
"Rent it here, leave it there" is free of charge throughout the Algarve for rental periods more than 6 days.
Deliveries out of the airport for rental periods of less than 7 days are subjected to a small surcharge, depending on the distance from the airport to the delivery location.
Minimum rental period is 3 days.
Minimum drivers age is 23.
Drivers license must be valid in Portugal and held for more than 2 years. Please ensure you have all necessary documents available to prove this.
After your reservation is confirmed, if for any reason you are not planning to go ahead we ask you please to send us a message canceling your reservation. This way we can have the car free for another client.
Our supplier is a founder member and strongly supports the resolutions of AERCO. All members have access to the AERCO bookings database and can detect duplicated reservations or other kind of fraudulent transactions. To avoid further problems we strongly recommend our clients to:
- Not to give false information
- Email us to cancel if not planning to show at collection time
- Do not make several reservations for the same car and period with several companies


DEPOSIT
The supplier will require valid credit card details for security reasons. If you do not possess a valid credit card it is not possible to hire a car via us - No cash deposits are acceptable- your deposit is fully returnable, when car is brought back damage and loss free - Cheques cannot be accepted.

PLEASE NOTE THAT WITHOUT VALID CREDIT CARD NO RENTAL CAR CAN BE DELIVERED - even with no excess all inclusive deals


RESERVATION
To make a reservation we must have full details of your flight number, flight time and departure airport - even if you are having a car delivered. If you are having a car delivered you MUST phone the supplier YOURSELF on arrival to confirm the hire & delivery details - We cannot do this on your behalf

Reservations must be made no less than 48 hours in advance of your arrival in Portugal to guarantee that you receive a confirmation of your booking.

At the airport a friendly staff member of the supplier company will meet you.

One Baby/Child seat is available free of charge upon request. If you require more than one seat this is chargeable.  If you do not reserve these seats when you book or availability cannot be guaranteed.

INSURANCE

In addition to compulsory third party insurance, Collision Damage Waiver (CDW) and theft cover are also provided with an excess.
Personal Accident Insurance is not included. Insurance cover is subject to an excess and your maximum liability is indicated below. Here is the price for optional waiver of the excess:
Group A / B / C / D - Excess 550 Euros. Excess waiver - 6 Euros per day
Group E / F/ G - excess 650 Euros. Excess waiver - 7 Euros per day
Group I / G1 / H - excess 750 Euros. Excess waiver - 8 Euros per day
Group H1 / I1 - excess 1,000 Euros. Excess waiver - 10 Euros per day
Group J / J1 / L / K - excess 1,500 Euros. Excess waiver - 10 Euros per day

Personal Accident Insurance (PAI)is available - 4 Euros per day

Super CDW = Excess waiver
Full Insurance = Super CDW + PAI

Note: These terms & conditions may change at any time without prior notice. Please read them before reservation.